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Privacy Policy

In terms of the provisions of the General Law for the Protection of Personal Data Held by Obligated Subjects, published on January 26, 2017, the following privacy notice is established. 
For Viajes Evan by FraVEO, (The agency). The information collected from our clients represents one of the most important elements in our operation, which is why it is handled in a secure and confidential manner, guaranteeing the use and protection given to it. 


Terms and Conditions: 

The agency can obtain your information or personal data, even if it were the case, sensitive data such as physical condition, health status, disability, medical documents, relationship, among some others necessary for the provision of services by you ("User") requested from The agency. 
Your personal data will be used by the agency for the following purposes: reservations for plane tickets, hotels, excursions, ground transportation, transfers and concert tickets, travel insurance, visa procedures, issuance of electronic invoices if requested. 
The agency may transfer your personal data collected to third parties inside and outside the country, including but not limited to airlines, hotels, rental companies, tour providers, wholesale operators, bus lines, embassies; Financial, banking and credit institutions, subsidiaries, subsidiaries, affiliates and third parties in general, solely for the purpose of providing the services contracted through The agency. 


If you do not express your opposition for your personal data to be transferred, it will be understood that you have given your consent for it. 
For the purposes indicated in this privacy notice, we can collect your personal data in different ways: by telephone, electronically (web, email, social networks, online surveys, etc.) and in the presence of the data owner when he physically requests our services in our office. The agency will use the data collected from you, such as; Name (s), paternal surname, maternal surname, date of birth, sex, telephone, email, RFC (only in case billing is requested), data from your credit / debit card, only in the case that it is your payment method, in order to build a database, property of the agency itself that can be used by the agency and the third parties to whom your personal data is transmitted ELATION AND CONFIRMATION OF SERVICES FOR YOU REQUESTED FROM THE AGENCY; for financial and credit purposes; to comply with the obligations contracted with and by you with the agency and third-party providers; evaluate the quality of the service provided by the agency and third-party providers; conduct surveys on travel habits and preferences; participate in contests and sweepstakes; as well as for sending promotions, offers, services and other advertising and promotional purposes. 

You have the right to access, rectify your personal data, as well as to oppose the treatment of these or revoke consent. 
If you wish to stop receiving promotional messages from us, you can request it through our telephone number 32 2262 5233, WhatsApp 322 151 0024, or by email, or visit our website 
The agency may modify and/or correct the privacy notice, we ask you to review this document through the website. 
Last update date of this Privacy Notice: October 2019

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